If your screen went blank and / or with a message WAIT when you started recording, your INTERNET CONNECTION may have flickered and stopped recording.
We indicate that you:
Refresh the page:
Pressing F5 (for computers)
Clicking the update icon (for mobile)
Or, leaving and entering the platform again.
You will be able to resume the interview from the next question that you stopped.
Remembering that, your internet needs to be working well!
If it still doesn't work, see if you have given permission to use your camera.
If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!
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